Relationship Banker: Grow Lasting Client Relationships

JPMorgan Chase & Co.; Frontenac (MO); On-site; USD 50,000 - 68,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker in a Chase Branch to represent our brand with hospitality and financial expertise. You will acquire, manage, and retain client relationships using banking solutions and technology, delivering thoughtful financial guidance.

The role emphasizes client-first service, effective communication, and adherence to regulatory requirements. Weekend and some evening hours may be required as part of branch operations.

Qualifications

• 1+ year of sales experience in Retail Banking or related industry, with proven client acquisition and retention.
• Ability to create memorable experiences for clients and elevate service levels.
• Excellent communication skills, both in person and over the phone, to tailor product benefits.
• Ability to follow risk, training, and regulatory requirements and maintain compliance.

Responsibilities

• Put clients first and deliver attentive, welcoming service.
• Manage assigned clients, meet with them in person or by phone to build relationships.
• Communicate clearly to understand needs and tailor financial solutions.
• Educate clients on technology like Chase Mobile App, Chase.com, and ATMs to support banking needs.
• Learn products and procedures quickly to advise on banking solutions and connect clients with experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Education

High school diploma

College degree preferred

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker in a Chase Branch to represent our brand with hospitality and financial expertise. You will acquire, manage, and retain client relationships using banking solutions and technology, delivering thoughtful financial guidance.

The role emphasizes client-first service, effective communication, and adherence to regulatory requirements. Weekend and some evening hours may be required as part of branch operations.