Relationship Banker: Customer Growth & Service

First National Bank Of Pennsylvania; Austintown (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Relationship Banker to develop basic consumer banking transactions, handle account servicing, and lending. You will execute branch leads under guidance, fulfill customer requests, and seek opportunities to convert transactions into qualified sales or referrals.

You will adhere to FNB policies and Core Values, and may work at various market locations, promoting digital tools and maintaining data quality for customers and referrals.

Qualifications

• High School or GED required.
• 0 years of related experience required.
• Excellent customer service and communication skills.
• Proficient with MS Word, Excel, and PowerPoint.
• Knowledge of banking policies and consumer products.

Responsibilities

• Promotes the sales process through greeting customers and identifying service or product needs.
• Make recommendations in selling and cross-selling bank products and services.
• Identify and achieve weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products into customer interactions.
• Maintain data quality for referrals, customers, and applicants.

Skills

Customer service

Communication

Organization

Attention to detail

PC proficiency

MS Word

MS Excel

MS PowerPoint

Sales/referral ability

Banking policies knowledge

Education

High School diploma or GED

Tools

None

Job description

First National Bank Of Pennsylvania is seeking a Relationship Banker to develop basic consumer banking transactions, handle account servicing, and lending. You will execute branch leads under guidance, fulfill customer requests, and seek opportunities to convert transactions into qualified sales or referrals.

You will adhere to FNB policies and Core Values, and may work at various market locations, promoting digital tools and maintaining data quality for customers and referrals.