Relationship Banker: Grow Clients, Deliver Solutions

M&T Bank Corporation; Maryland; On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Volunteer time off (40 hours/year)

Job summary

M&T Bank Corporation in Millersville, MD is hiring a Relationship Banker to identify customer needs and deliver basic sales solutions, while guiding clients through opening accounts and referrals. This onsite role emphasizes proactive outreach, appointment setting and ongoing customer servicing to deepen banking relationships.

The position requires strong communication, sales experience, and a commitment to compliance and risk controls as part of a trusted retail banking team.

Qualifications

• High school diploma or GED required; 1–2+ years in retail sales, call center, customer service or telesales preferred.
• Strong verbal communication and interpersonal skills.
• Well organized with good time management and prioritization.
• Demonstrated financial services product knowledge.
• Proficient with internet user-level technology.

Responsibilities

• Identify customer needs and present banking options through branch sales and outreach.
• Profile customers for sales opportunities; prepare for appointments and follow up.
• Handle outbound calls and emails to educate on value-added products/services.
• Onboard new customers and maintain proactive outreach to existing clients.
• Adhere to compliance, risk controls, and KYC/CIP requirements.

Skills

Retail sales

Customer service

Telesales

Verbal communication

Interpersonal skills

Time management

Education

High school diploma or GED

Associates degree

Notary public license

Job description

M&T Bank Corporation in Millersville, MD is hiring a Relationship Banker to identify customer needs and deliver basic sales solutions, while guiding clients through opening accounts and referrals. This onsite role emphasizes proactive outreach, appointment setting and ongoing customer servicing to deepen banking relationships.

The position requires strong communication, sales experience, and a commitment to compliance and risk controls as part of a trusted retail banking team.