Relationship Banker: Client Growth & Service Pro

M&T Bank Corporation; Dover (DE); Ibrido; USD 43.000 - 71.000; Tempo pieno

Descrizione del lavoro

M&T Bank Corporation is seeking a Relationship Banker in Dover, DE to identify customer needs and provide basic sales solutions through proactive outreach. The role focuses on branch customer experience, account openings, and cross-selling with internal partners.

The position emphasizes proactive outreach, maintaining client trust, and following pre-call planning to drive sales while maintaining strict risk controls and regulatory compliance.

Competenze

• High school diploma or GED plus 2 years of proven retail sales or customer service experience.
• Strong verbal communication and interpersonal skills.
• Well-organized with time management and prioritization skills.
• Proficient with internet user-level technology.

Mansioni

• Identify customer needs and present appropriate bank products and referrals.
• Proactively reach out to clients via email or phone to educate on value-added services.
• Onboard new customers through outreach and account openings.
• Prepare for scheduled appointments with pre-call plans and follow-up.
• Adhere to compliance and risk controls in line with policies.

Conoscenze

Retail sales

Customer service

Verbal communication

Interpersonal skills

Time management

Formazione

Associates degree

GED

Strumenti

Internet proficiency

Descrizione del lavoro

M&T Bank Corporation is seeking a Relationship Banker in Dover, DE to identify customer needs and provide basic sales solutions through proactive outreach. The role focuses on branch customer experience, account openings, and cross-selling with internal partners.

The position emphasizes proactive outreach, maintaining client trust, and following pre-call planning to drive sales while maintaining strict risk controls and regulatory compliance.