Relationship Banker: Grow Client Relationships & Solutions

M&T Bank Corporation; Pikesville (MD); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Corporation in Pikesville, MD is seeking a Branch Relationship Associate to identify customer needs and provide basic sales solutions through proactive branch outreach. You will engage retail and business customers to assess goals and present suitable products and services.

The role emphasizes proactive outreach, appointment scheduling, and compliant service delivery, requiring strong communication and reliability in a team environment.

Qualifications

• High school diploma or GED with 2 years proven retail sales or customer service experience, or 1 year proactive sales experience.
• Strong verbal communication and interpersonal skills.
• Proficient with internet-based tools and technology.
• Bilingual ability depending on branch needs.

Responsibilities

• Role is the focal point in the branch for sales, service and referrals to support branch goals.
• Profile customers for sales opportunities, open accounts, and lead outbound outreach.
• Present product and service options and educate clients to address financial needs.
• Onboard new customers and schedule weekly appointments; prepare ahead for meetings.
• Maintain compliance with risk controls and regulatory standards.

Skills

Retail sales

Customer service

Communication

Interpersonal skills

Education

High school diploma

Associates degree

Notary public license

Job description

M&T Bank Corporation in Pikesville, MD is seeking a Branch Relationship Associate to identify customer needs and provide basic sales solutions through proactive branch outreach. You will engage retail and business customers to assess goals and present suitable products and services.

The role emphasizes proactive outreach, appointment scheduling, and compliant service delivery, requiring strong communication and reliability in a team environment.