Relationship Banker: Grow Client Banking Relationships

M&T Bank

Baltimore (MD)

On-site

USD 31,000 - 52,000

Full time

7 days ago

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Job summary

M&T Bank in Baltimore seeks a branch-focused professional to identify customer needs and drive basic sales through outreach and relationship management, including account openings and referrals. You will conduct client research, present product options, educate on services, onboard new customers, and maintain trust through proactive follow-up while adhering to risk controls and regulatory requirements.

This role emphasizes in-person engagement in the branch, strong communication, and willingness

Qualifications

Requires a high school diploma or GED.
2+ years in retail sales or customer service.
Ability to present financial options clearly.
Proficient with basic computer and banking systems.

Responsibilities

Identify sales opportunities through relationship management and outbound calling.
Research customer profiles to tailor financial solutions.
Present product options and coordinate with internal partners.
Educate clients on value-added services via email or phone.
Onboard new customers and maintain ongoing client relationships.
Schedule appointments and prepare for meetings with pre-call plans.
Ensure compliance with risk controls and regulatory standards.
Promote M&T Bank brand and participate in audits.
Perform additional duties as assigned and meet SAFE Act requirements.