Relationship Banker: Grow Client Relationships & Sales

M&T Bank Corporation; Hagerstown (MD); On-site; USD 29,000 - 47,000; Full time

Job summary

M&T Bank Corporation in Hagerstown, MD is seeking a Relationship Specialist focused on branch sales and servicing. You will identify customer needs, present basic solutions, and refer complex needs to specialists to strengthen customer relationships.

You will drive proactive outreach, onboarding, and ongoing trust with clients while maintaining compliance and risk controls in a busy retail banking environment.

Qualifications

• High school diploma or GED required with 2 years proven retail sales or customer service

Responsibilities

• Identify customer needs and present banking product options with internal partners
• Lead outreach, appointments, and follow-ups to grow branch sales and servicing
• Onboard new customers and maintain regular proactive outreach with clients
• Adhere to risk controls, KYC/CIP, and regulatory policies
• Protect branch operations and promote M&T Bank brand in daily interactions

Skills

Strong verbal communication

Interpersonal skills

Exceptional customer service

Time management

Financial services knowledge

Tact and diplomacy

Internet proficiency

Education

High school diploma or GED

Associates degree

Tools

Notary public license

Job description

M&T Bank Corporation in Hagerstown, MD is seeking a Relationship Specialist focused on branch sales and servicing. You will identify customer needs, present basic solutions, and refer complex needs to specialists to strengthen customer relationships.

You will drive proactive outreach, onboarding, and ongoing trust with clients while maintaining compliance and risk controls in a busy retail banking environment.