Relationship Banker - Grow Client Relationships & Solutions

QCR Holdings, Inc.; Joplin (MO); On-site; USD 34,000 - 52,000; Full time

Job summary

QCR Holdings, Inc. in Joplin, MO is seeking a Relationship Banker to develop and deepen relationships with consumer and business clients by delivering exceptional service and tailored financial solutions.

You will assess client needs, open accounts, promote loans and deposit products, and coordinate with partners to grow the book of business. The role requires strong client service, accuracy in data entry, and the ability to manage multiple tasks in a busy environment, including Saturday

Qualifications

• High school diploma or equivalent required.
• Two years’ experience in banking, client service, or related field with cash handling experience.
• Excellent client service skills.
• Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment.
• Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail.
• Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills.

Responsibilities

• Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans.
• Open bank accounts for current and new clients, oversee transactions and close accounts when necessary.
• Maintain thorough knowledge of all bank products and services.
• Answer questions, address service challenges, and provide resolutions.
• Promote and cross-sell the full line of retail bank loans, deposit products and services and electronic services to individuals ensuring that their financial needs are met and that long-term account relationships are developed and maintained.
• Maintain a system of orderly follow-up by mail and telephone to onboard new client relationships.
• Collaborate with business development and lending teams to seek and establish new clients in the marketplace.

Job description

QCR Holdings, Inc. in Joplin, MO is seeking a Relationship Banker to develop and deepen relationships with consumer and business clients by delivering exceptional service and tailored financial solutions.

You will assess client needs, open accounts, promote loans and deposit products, and coordinate with partners to grow the book of business. The role requires strong client service, accuracy in data entry, and the ability to manage multiple tasks in a busy environment, including Saturday