Relationship Banker - Elevate Clients' Financial Lives

Bank of America; Neptune Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States is seeking a customer-focused associate to engage clients in the lobby, educate on self-service banking, and process cash transactions efficiently.

The role emphasizes building relationships, following compliant processes, and delivering a great client experience while meeting financial goals. Weekend/extended hours may be required at various centers within reasonable distance.

Qualifications

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Pipeline Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States is seeking a customer-focused associate to engage clients in the lobby, educate on self-service banking, and process cash transactions efficiently.

The role emphasizes building relationships, following compliant processes, and delivering a great client experience while meeting financial goals. Weekend/extended hours may be required at various centers within reasonable distance.