Relationship Banker: Build Finance Solutions

Bank of America; Orange Township (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused associate to engage lobby clients, educate on self-service banking, and accurately process cash transactions. The role emphasizes building relationships to meet clients' financial needs while adhering to regulatory guidelines.

The position requires reliability, strong communication, and the ability to educate clients on ATM, online, and mobile banking. Weekend/extended hours may be required across multiple financial centers.

Qualifications

• Must be enthusiastic, highly motivated self-starter with a strong work ethic and results focus
• Collaborates effectively to build relationships
• Demonstrates passion and drive to improve clients' financial lives
• Identifies solutions for new and existing clients based on their needs
• Confident in educating clients on basic banking transactions via self-service
• Learns and adapts to new information and technology platforms
• Follows processes and guidelines to act in clients' and bank's best interests
• Efficient in time and capacity management
• Willing to work weekends and/or extended hours at various locations

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States is seeking a client-focused associate to engage lobby clients, educate on self-service banking, and accurately process cash transactions. The role emphasizes building relationships to meet clients' financial needs while adhering to regulatory guidelines.

The position requires reliability, strong communication, and the ability to educate clients on ATM, online, and mobile banking. Weekend/extended hours may be required across multiple financial centers.