Relationship Banker: Elevate Clients’ Financial Experience

Bank of America; North Carolina; On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Job summary

Bank of America in the United States is seeking a front-line Banking Center Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately.

You will build relationships, identify financial needs, and connect clients to banking solutions while following procedures and regulatory guidelines. This role emphasizes exceptional client experience, teamwork, and flexibility to work weekends or extended hours to serve communities.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Ability to learn and adapt to new information and technology platforms.
• Able to work weekends and extended hours, including at multiple centers within reasonable distance.
• Excellent communication and relationship-building skills.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer focus

Relationship building

Communication

Problem solving

Sales awareness

Time management

Team collaboration

Education

Bachelor's Degree or related Associate’s Degree in Business or Finance

High School Diploma or GED

Job description

Bank of America in the United States is seeking a front-line Banking Center Associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately.

You will build relationships, identify financial needs, and connect clients to banking solutions while following procedures and regulatory guidelines. This role emphasizes exceptional client experience, teamwork, and flexibility to work weekends or extended hours to serve communities.