Relationship Banker: Elevate Clients’ Financial Lives

NBMBAA; United States; Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Bank of America is seeking an energetic client service professional to engage clients in the lobby, educate them on self-service options, and accurately process cash transactions using mobile, online, or ATM resources.

You will build relationships to meet financial needs while following processes, complying with laws and regulations, and expanding your knowledge with specialists in small business, lending, and investments. Excellent communication and problem-solving skills are essential.

Qualificações

• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Delivers customer experience improvements and client outcomes.
• Able to educate clients on self-service banking and new tech.
• Adapts to information and technology platforms; meets regulatory guidelines.
• Willing to work weekends or extended hours at multiple centers.

Responsabilidades

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Conhecimentos

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Formação académica

Bachelor's Degree or Associate's Degree

High School Diploma or GED

Descrição da oferta de emprego

Bank of America is seeking an energetic client service professional to engage clients in the lobby, educate them on self-service options, and accurately process cash transactions using mobile, online, or ATM resources.

You will build relationships to meet financial needs while following processes, complying with laws and regulations, and expanding your knowledge with specialists in small business, lending, and investments. Excellent communication and problem-solving skills are essential.