Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Texas; On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America is seeking a client-focused bank associate to engage customers in the lobby, educate on self-service options, and process cash transactions accurately. You will build trusted relationships, identify client needs, and connect people to appropriate solutions while maintaining compliance and risk controls.

The role emphasizes teamwork, attention to detail, and the ability to handle varying customer flows, including extended hours and weekends at a nearby financial center.

Qualifications

• Bachelor's degree or related Associate degree required.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Experience in financial services and knowledge of the industry preferred.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Client focus

Relationship building

Communication skills

Problem solving

Time management

Adaptability

Education

Bachelor's Degree or business-related Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is seeking a client-focused bank associate to engage customers in the lobby, educate on self-service options, and process cash transactions accurately. You will build trusted relationships, identify client needs, and connect people to appropriate solutions while maintaining compliance and risk controls.

The role emphasizes teamwork, attention to detail, and the ability to handle varying customer flows, including extended hours and weekends at a nearby financial center.