Relationship Banker: Elevate Clients’ Financial Lives

Bank of America; Cohasset (MA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in Cohasset, MA is seeking a friendly, customer-focused associate to engage clients in the lobby and assist with self-service transactions via mobile banking, online banking, or ATM. You will accurately process cash transactions and build relationships to connect clients with financial solutions.

The role requires a proactive, compliant approach and flexibility to work weekends or extended hours at various centers if needed.

Qualifications

• High School Diploma / GED / Secondary School or equivalent.
• Bachelor’s degree or business-relevant Associate’s Degree such as business management, business administration or finance is desirable.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Client Focus

Oral Communications

Problem Solving

Relationship Building

Account Management

Business Development

Prospecting

Referral Management

Education

High School diploma or equivalent

Bachelor’s degree or related Associate’s degree

Job description

Bank of America in Cohasset, MA is seeking a friendly, customer-focused associate to engage clients in the lobby and assist with self-service transactions via mobile banking, online banking, or ATM. You will accurately process cash transactions and build relationships to connect clients with financial solutions.

The role requires a proactive, compliant approach and flexibility to work weekends or extended hours at various centers if needed.