Relationship Banker: Elevate Clients’ Financial Journeys

Bank of America; Monroe Township (NJ); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby and assist with self-service banking tools, including mobile, online, and ATM transactions. You will accurately handle cash, conduct conversations to identify financial needs, and connect clients to appropriate solutions.

The role requires weekend/extended hours as needed and emphasizes adherence to regulations, risk culture, and delivering an outstanding client experience in a busy financial center

Qualifications

• High School Diploma or GED required.
• Six months of cash handling experience preferred.
• Bachelor's Degree or business-related degree preferred.

Responsibilities

• Educate and assist clients with self-service banking.
• Process cash transactions accurately and efficiently.
• Build relationships with clients to meet financial needs.
• Follow bank processes and comply with laws and regulations.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Oral Communications

Account Management

Client Experience

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby and assist with self-service banking tools, including mobile, online, and ATM transactions. You will accurately handle cash, conduct conversations to identify financial needs, and connect clients to appropriate solutions.

The role requires weekend/extended hours as needed and emphasizes adherence to regulations, risk culture, and delivering an outstanding client experience in a busy financial center