Relationship Banker: Client-Focused Financial Advisor

Bank of America; Amarillo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand clients’ financial goals and connect them with appropriate solutions.

The role requires strong communication, adaptability to technology, and the ability to work weekends. Training will be provided to deliver excellent client experiences.

Qualifications

• Customer-focused and enthusiastic self-starter with strong work ethic.
• Ability to learn and adapt to new information and technology platforms.
• Effective communication and relationship-building skills.
• Comfort with handling cash and performing transactions accurately.
• Willingness to work weekends and extended hours when needed.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines with compliance to laws and regulations.
• Manages center traffic, appointments, and outbound calls to clients.
• Drives the client experience and implements cash handling duties.

Skills

Customer focus

Communication

Problem solving

Time management

Adaptability

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand clients’ financial goals and connect them with appropriate solutions.

The role requires strong communication, adaptability to technology, and the ability to work weekends. Training will be provided to deliver excellent client experiences.