Relationship Banker: Elevate Client Relationships

JPMorgan Chase & Co.; Eastlake (OH); On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorgan Chase & Co. in Eastlake, OH is seeking a Relationship Banker to welcome clients, deliver personalized service, and introduce Chase digital tools to simplify banking and deepen relationships.

You will manage assigned clients, tailor recommendations, stay compliant with policies, and collaborate with experts to meet complex financial needs while supporting branch goals.

This role requires weekend/evening hours and 1+ year in sales; licensing through JPMC's program within 180 days.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Ability to create memorable client experiences.
• Strong communication skills and tailoring product benefits.
• Ability to resolve client issues with attention to detail.
• Understand risk and compliance requirements; complete required training.
• Must have high school diploma or equivalent; licenses required after hire.
• Ability to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and exceed their expectations—friendly service in a welcoming environment.
• Manage assigned clients and meet with them to tailor product recommendations.
• Engage in clear, polite consultative communication to build trust.
• Educate clients to use Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Relationship building

Communication skills

Regulatory compliance

Education

High school diploma

College degree preferred

Job description

JPMorgan Chase & Co. in Eastlake, OH is seeking a Relationship Banker to welcome clients, deliver personalized service, and introduce Chase digital tools to simplify banking and deepen relationships.

You will manage assigned clients, tailor recommendations, stay compliant with policies, and collaborate with experts to meet complex financial needs while supporting branch goals.

This role requires weekend/evening hours and 1+ year in sales; licensing through JPMC's program within 180 days.