Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Reading (Berks County); On-site; USD 42,000 - 78,000; Full time

Job summary

JPMorgan Chase & Co. in Reading, PA, is seeking a Relationship Banker to welcome clients, understand their financial needs, and offer thoughtful solutions within our branch.

You will build lasting relationships, guide clients through technology tools, and collaborate with specialists while adhering to banking regulations.

This role requires weekend/evening hours and a commitment to delivering exceptional service in a diverse, inclusive environment.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable experiences for clients.
• Excellent communication skills, both in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school degree, GED, or foreign equivalent.
• Licensing requirements including SIE, FINRA Series 6, and state registrations; licenses must be obtained within 180 days.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive service in a welcoming environment.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand and help clients.
• Educate clients about technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult with clients and connect them to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Regulatory compliance

Time management

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Reading, PA, is seeking a Relationship Banker to welcome clients, understand their financial needs, and offer thoughtful solutions within our branch.

You will build lasting relationships, guide clients through technology tools, and collaborate with specialists while adhering to banking regulations.

This role requires weekend/evening hours and a commitment to delivering exceptional service in a diverse, inclusive environment.