Relationship Banker: Elevate Client Experiences

Next Frontier Capital; Saint Paul (MN); On-site; USD 52,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. in Saint Paul, MN, is seeking an Associate Relationship Banker to provide welcoming, knowledgeable service at the branch and help clients find banking solutions using Chase mobile and online tools.

You will build lasting relationships by listening, explaining products clearly, and coordinating with specialists to meet financial needs while maintaining compliance and a strong hospitality focus.

Qualifications

• Excellent customer service to create memorable client experiences.
• Clear, empathetic communication with clients in person and over the phone.
• Ability to resolve client issues with attention to detail and follow-up.
• Operate within risk parameters and comply with banking regulations.
• High school diploma, GED or foreign equivalent required.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Engage in consultative communication to understand needs and build trust.
• Assist walk-in and scheduled clients in person and over the phone to tailor recommendations.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn and communicate products, services, and procedures, coordinating with experts as needed.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Customer service

Communication

Problem solving

Risk compliance

Branch hours flexibility

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Saint Paul, MN, is seeking an Associate Relationship Banker to provide welcoming, knowledgeable service at the branch and help clients find banking solutions using Chase mobile and online tools.

You will build lasting relationships by listening, explaining products clearly, and coordinating with specialists to meet financial needs while maintaining compliance and a strong hospitality focus.