Relationship Banker: Craft Memorable Client Experiences

Next Frontier Capital; Rogers (MN); On-site; USD 42,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. in Minnesota is seeking an Associate Relationship Banker to represent our brand with hospitality and strong banking knowledge. You will welcome clients, explain solutions, and foster trusted relationships in the branch environment.

You will guide clients through Chase mobile and online tools, coordinate with specialists for complex needs, and ensure full compliance with banking policies and regulatory requirements. Weekend hours are required.

Qualifications

• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and some evenings.
• 1+ year of sales experience in Retail, Financial Services, or related industries.
• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Problem solving

Regulatory compliance

Time management

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Minnesota is seeking an Associate Relationship Banker to represent our brand with hospitality and strong banking knowledge. You will welcome clients, explain solutions, and foster trusted relationships in the branch environment.

You will guide clients through Chase mobile and online tools, coordinate with specialists for complex needs, and ensure full compliance with banking policies and regulatory requirements. Weekend hours are required.