Relationship Banker: Create Memorable Client Experiences

JPMorgan Chase & Co.; Sherman (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker in a Chase branch to deliver warm, knowledgeable service and introduce customers to banking solutions. You will welcome clients, assess financial needs, and help with technology tools like Chase Mobile App and Chase.com to enhance their banking experience.

The role emphasizes building lasting relationships, explaining products clearly, and complying with banking regulations while supporting branch goals and teamwork.

Qualifications

• High school degree, GED, or foreign equivalent.
• Excellent communication skills with clients and colleagues.
• Ability to tailor features and benefits to diverse needs.
• Willingness to work branch hours including weekends/evenings.
• Ability to adhere to banking policies and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service and a welcoming environment.
• Engage in clear, consultative communication to help clients and build trust.
• Assist walk-in and scheduled clients in person and by phone to build relationships.
• Educate clients to use technology solutions such as the Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult with clients and connect to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication

Relationship building

Attention to detail

Regulatory compliance

Education

High school diploma or GED

College degree or military equivalent

Tools

Chase Mobile App familiarity

Chase.com usage

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker in a Chase branch to deliver warm, knowledgeable service and introduce customers to banking solutions. You will welcome clients, assess financial needs, and help with technology tools like Chase Mobile App and Chase.com to enhance their banking experience.

The role emphasizes building lasting relationships, explaining products clearly, and complying with banking regulations while supporting branch goals and teamwork.