Client-Centric Relationship Banker

JPMorganChase; Saint Paul (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase in Saint Paul, Minnesota, is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and connect them with the right banking solutions. You will work closely with branch teams to deliver exceptional service, educate clients on digital tools like Chase Mobile App, and uphold bank policies.

Weekend and evening hours may be required; prior sales experience is a plus.

Qualifications

• High school degree, GED, or foreign equivalent.
• Excellent communication skills, both in person and over the phone.
• Ability to craft and tailor product/service recommendations for clients.
• Willingness to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and exceed their expectations with attentive service.
• Engage in clear, polite consultative communication to understand and anticipate client needs.
• Assist walk-in and scheduled clients in person and by phone, building lasting relationships and solutions.
• Educate clients about digital banking tools (Chase Mobile App, Chase.com, ATMs).
• Learn products, services, and procedures quickly to consult clients and connect them with specialists.
• Adhere to banking policies, procedures, and regulatory requirements.

Education

High school degree/GED/foreign equivalent

Excellent communication skills

Willingness to work branch hours including weekends

Ability to create memorable client experiences

Job description

JPMorgan Chase in Saint Paul, Minnesota, is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and connect them with the right banking solutions. You will work closely with branch teams to deliver exceptional service, educate clients on digital tools like Chase Mobile App, and uphold bank policies.

Weekend and evening hours may be required; prior sales experience is a plus.