Relationship Banker: Grow Trusted Client Relationships

JPMorgan Chase & Co.; Apple Valley (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Minnesota is seeking a Relationship Banker at a Chase Branch to welcome clients, manage relationships, and provide thoughtful banking solutions using the latest technology.

You will meet clients, explain products, and work with specialists to address complex financial needs while meeting regulatory requirements and branch hours. The role emphasizes exceptional service, the ability to build trust, and the use of Chase Mobile App and online tools to enhance the client

Qualifications

• High school diploma or GED required; college degree preferred.
• SIE exam, FINRA Series 6, state registration, Life licenses are minimum requirements; must obtain licenses within 180 days if unlicensed.
• Willingness to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Excellent communication

Problem solving

Regulatory compliance

Licensing eligibility

Branch hours flexibility

Education

High school diploma or GED

College degree preferred

Tools

NMLS registration knowledge

Regulatory training programs

Job description

JPMorgan Chase & Co. in Minnesota is seeking a Relationship Banker at a Chase Branch to welcome clients, manage relationships, and provide thoughtful banking solutions using the latest technology.

You will meet clients, explain products, and work with specialists to address complex financial needs while meeting regulatory requirements and branch hours. The role emphasizes exceptional service, the ability to build trust, and the use of Chase Mobile App and online tools to enhance the client