Relationship Banker: Customer Experience

JPMorganChase; Brooklyn Park (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase in Minnesota seeks an Associate Banker to deliver exceptional client experiences and hospitality in a branch setting. You will build trusted client relationships, share product knowledge, and help clients meet their financial goals through everyday banking solutions.

You will assist with account servicing, new accounts, and using digital tools to enhance service, while adhering to policies and regulatory requirements. Join a collaborative team focused on diversity and inclusion.

Qualifications

• Must put clients first and deliver friendly service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.

Responsibilities

• Create welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and opening new accounts while following policies.
• Educate clients on day-to-day banking and self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with team to meet financial goals.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning fast

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase in Minnesota seeks an Associate Banker to deliver exceptional client experiences and hospitality in a branch setting. You will build trusted client relationships, share product knowledge, and help clients meet their financial goals through everyday banking solutions.

You will assist with account servicing, new accounts, and using digital tools to enhance service, while adhering to policies and regulatory requirements. Join a collaborative team focused on diversity and inclusion.