Relationship Banker: Elevate Client Experiences

Aumni; Northfield Center Township (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is hiring a Relationship Banker to cultivate lasting client relationships in a branch setting. You will deliver high‑quality service, explain banking products, and connect clients with technology tools like the Chase Mobile App and Chase.com while meeting compliance standards.

The role requires strong communication, a passion for customer service, and the ability to work some weekends and evenings. Training and licensing support are provided.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services with proven success.
• Ability to create memorable client experiences and tailor solutions.
• Strong communication skills, both in person and over the phone.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Manage assigned clients, schedule meetings, and build lasting relationships.
• Communicate clearly to understand needs, build trust, and provide consultative recommendations.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures quickly to consult on banking solutions with the team.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Client relationship

Excellent communication

Risk & compliance

Weekend availability

Education

High school diploma or GED

Tools

Chase systems

NMLS access

Job description

JPMorganChase is hiring a Relationship Banker to cultivate lasting client relationships in a branch setting. You will deliver high‑quality service, explain banking products, and connect clients with technology tools like the Chase Mobile App and Chase.com while meeting compliance standards.

The role requires strong communication, a passion for customer service, and the ability to work some weekends and evenings. Training and licensing support are provided.