Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Boardman Township (OH); On-site; USD 40,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Relationship Banker to deliver exceptional client service in our Chase Branch. You will manage relationships, provide tailored financial solutions, and educate clients on digital tools like Chase Mobile App and Chase.com.

The role emphasizes hospitality, compliance, and teamwork to meet client needs. Ideal candidates have 1+ year in retail banking sales, strong communication, and the ability to work weekends/evenings.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Excellent communication to tailor product features to clients.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school degree or equivalent; college degree preferred.
• Licensing: SIE, FINRA Series 6, state registration (63 if required), Life licenses; obtain within 180 days of hire.

Responsibilities

• Put clients first, deliver attentive service and a welcoming environment.
• Manage assigned clients; meet with them to build relationships and tailor recommendations.
• Communicate clearly to understand needs; educate clients on tech solutions.
• Educate on Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Learn products quickly and connect clients to specialists as needed.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Client service

Communication skills

Risk & compliance awareness

Customer needs assessment

Education

High school diploma

College degree or military equivalent

Job description

JPMorgan Chase & Co. is seeking a Branch Relationship Banker to deliver exceptional client service in our Chase Branch. You will manage relationships, provide tailored financial solutions, and educate clients on digital tools like Chase Mobile App and Chase.com.

The role emphasizes hospitality, compliance, and teamwork to meet client needs. Ideal candidates have 1+ year in retail banking sales, strong communication, and the ability to work weekends/evenings.