Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.

Barberton (OH)

On-site

USD 42,000 - 64,000

Full time

3 days ago

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Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker in a Chase Branch to welcome clients, provide knowledgeable financial guidance, and connect them with the right banking solutions. You will help customers navigate digital tools and ensure a courteous, compliant service experience.

The role emphasizes building lasting client relationships, outstanding communication, and teamwork within a branch setting. Flexible hours including weekends are expected.

Qualifications

Ability to create memorable experiences for our clients.
Excellent communication skills in person and over the phone.
Ability to resolve client issues with attention to detail.
Operate within risk parameters and comply with banking regulations.
High school diploma or equivalent.
Ability to work branch hours including weekends and some evenings.

Responsibilities

Put clients first and exceed expectations with friendly service.
Engage in clear, consultative communication to build trust.
Assist walk-in or scheduled clients in person or by phone.
Educate clients on technology solutions like Chase Mobile App and ATMs.
Learn products and procedures quickly and connect clients to experts.
Adhere to policies and regulatory banking requirements.

Skills

Customer experience

Communication skills

Problem resolution

Risk & compliance awareness

Hours flexibility

Education

High school diploma/GED

College degree or military equivalent

Job description

The role emphasizes building lasting client relationships, outstanding communication, and teamwork within a branch setting. Flexible hours including weekends are expected.

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