Relationship Banker: Elevate Client Experience

JPMorganChase; Loveland (CO); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase Branch to deliver hospitality-driven banking experiences. You will welcome clients, assess their financial needs, and provide thoughtful solutions using digital tools and in-branch support.

Role requires strong communication, the ability to build lasting relationships, and adherence to regulatory requirements. Weekend/evening hours may be required; comprehensive benefits apply.

Qualifications

• Ability to create memorable experiences for clients.
• Excellent communication skills (in person and phone).
• Ability to resolve issues with attention to detail.
• Ability to operate within risk parameters and complete required training.

Responsibilities

• Put clients first and exceed expectations with welcoming service.
• Engage in clear, consultative communication to build trust.
• Assist walk-in and scheduled clients in person and over the phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures to consult on banking solutions and refer to experts.
• Adhere to banking policies and regulatory requirements.

Skills

Customer experience

Communication skills

Problem solving

Regulatory compliance

Time management

Education

High school diploma or GED

College degree or equivalent (preferred)

Tools

Banking systems

Job description

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase Branch to deliver hospitality-driven banking experiences. You will welcome clients, assess their financial needs, and provide thoughtful solutions using digital tools and in-branch support.

Role requires strong communication, the ability to build lasting relationships, and adherence to regulatory requirements. Weekend/evening hours may be required; comprehensive benefits apply.