Client Relationship Advisor - Banking & Solutions

JPMorgan Chase & Co.; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Austin is seeking a Relationship Banker at a Chase Branch to represent our brand with hospitality and to lead client relationships, delivering thoughtful financial solutions.

You will acquire, manage, and retain meaningful client relationships, using your knowledge to address financial needs and make life easier for clients. You will learn products, comply with regulations, and help clients use Chase Mobile App, Chase.com, and ATMs to meet their banking needs.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable experiences for clients and elevate service.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and timeliness.
• Adhere to risk parameters and complete required training.
• High school degree or GED; licensing requirements must be pursued.

Responsibilities

• Put clients first and exceed expectations with friendly service.
• Manage assigned clients and meet with them to build relationships.
• Engage in consultative communication to understand needs.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly and connect clients to experts.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Regulatory compliance

Banking knowledge

Education

High school diploma or GED

SIE certification

FINRA Series 6

Job description

JPMorgan Chase & Co. in Austin is seeking a Relationship Banker at a Chase Branch to represent our brand with hospitality and to lead client relationships, delivering thoughtful financial solutions.

You will acquire, manage, and retain meaningful client relationships, using your knowledge to address financial needs and make life easier for clients. You will learn products, comply with regulations, and help clients use Chase Mobile App, Chase.com, and ATMs to meet their banking needs.