Relationship Banker: Elevate Client Banking & Experience

JPMorgan Chase & Co.; New York (NY); On-site; USD 55,000 - 68,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the Chase brand in a branch setting. You will acquire, manage, and retain client relationships, using financial knowledge to offer thoughtful solutions and drive branch success.

The role requires sales experience in retail banking, strong communication skills, and compliance with banking regulations. Weekend/evening hours are required; licensing through the company's program is supported upon hire.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable experiences for clients and elevate service.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail and consistency.
• Operate within risk parameters and complete required training.
• High School degree or foreign equivalent; licenses required.
• Must work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships.
• Communicate clearly to understand client needs and tailor solutions.
• Educate clients on technology solutions like Chase Mobile, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions with experts.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Client relationships

Communication skills

Issue resolution

Risk & compliance

Work hours flexibility

Education

High School Diploma or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the Chase brand in a branch setting. You will acquire, manage, and retain client relationships, using financial knowledge to offer thoughtful solutions and drive branch success.

The role requires sales experience in retail banking, strong communication skills, and compliance with banking regulations. Weekend/evening hours are required; licensing through the company's program is supported upon hire.