Relationship Banker: Drive Growth & Loyalty

Fairygodboss; Michigan; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid holidays

Vacation and paid time off

Education assistance

Job summary

PNC is seeking a Personal Banker for the Gladwin, Michigan branch to acquire and deepen customer relationships, drive proactive sales, and deliver a differentiated customer experience. The role emphasizes risk awareness, product knowledge, and collaboration with ecosystem partners to grow share of wallet.

Based in an in-office setting, you will engage customers, educate them on digital tools, and support branch operations while adhering to CFPB background check requirements.

Qualifications

• Associates degree or equivalent required.
• 3+ years of related experience preferred.
• Background checks as required by CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations with a defined sales process including outbound calling and lobby engagement.
• Create customer loyalty and grow share of wallet by educating customers on PNC solutions and digital tools.
• Apply product and procedural knowledge to identify, mitigate and solve customer problems.
• Maintain risk controls by following policies and procedures and supporting branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker for the Gladwin, Michigan branch to acquire and deepen customer relationships, drive proactive sales, and deliver a differentiated customer experience. The role emphasizes risk awareness, product knowledge, and collaboration with ecosystem partners to grow share of wallet.

Based in an in-office setting, you will engage customers, educate them on digital tools, and support branch operations while adhering to CFPB background check requirements.