Personal Banker: Grow Relationships & Drive Solutions

PNC; Coldwater (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

401(k) with match

Paid Holidays

Job summary

PNC's Coldwater branch in Michigan is seeking a Personal Banker to grow the customer base and deepen financial wellbeing through proactive sales and outstanding service.

You will engage customers, explain PNC solutions, and collaborate with partners, while maintaining risk controls and delivering a differentiated branch experience.

This in-office role offers growth within a supportive culture, with a focus on client loyalty and long-term financial wellbeing.

Qualifications

• Associates or equivalent degree typically required, with 3+ years of related experience.
• Degree may be substituted with a combination of education, certifications and experience as allowed by policy.
• No specific certifications required beyond standard background checks.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations, handling outbound calls, teller interactions and lobby engagement to elevate loyalty.
• Creates customer loyalty and expands wallet share by positioning PNC solutions.
• Applies product knowledge to resolve customer problems and protect revenue.
• Manages risk by adhering to policies and procedures and supporting daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

No Degree

Job description

PNC's Coldwater branch in Michigan is seeking a Personal Banker to grow the customer base and deepen financial wellbeing through proactive sales and outstanding service.

You will engage customers, explain PNC solutions, and collaborate with partners, while maintaining risk controls and delivering a differentiated branch experience.

This in-office role offers growth within a supportive culture, with a focus on client loyalty and long-term financial wellbeing.