Personal Banker - Grow Customer Wealth & Loyalty

PNC Financial Services Group; Plymouth (MI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Job summary

PNC is seeking a Personal Banker located in Plymouth, MI to drive customer growth, deliver financial solutions, and enhance the customer experience in an in-office environment. The role emphasizes proactive sales conversations, relationship building, and leveraging digital tools to support clients.

The position requires industry knowledge, strong communication, and a commitment to risk management and branch operations. In-office hours and collaboration with ecosystem partners are expected.

Qualifications

• Associates or equivalent degree typically required with related experience
• Experience or knowledge of banking products and customer service best practices
• Ability to manage risk and comply with policies and procedures

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations and delivers a full PNC conversation to identify solutions.
• Creates customer loyalty and grows share of wallet through differentiated service.
• Educates customers on options for managing financial transactions leveraging technology and resources.
• Manages risk through adherence to policies and procedures and participates in branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker located in Plymouth, MI to drive customer growth, deliver financial solutions, and enhance the customer experience in an in-office environment. The role emphasizes proactive sales conversations, relationship building, and leveraging digital tools to support clients.

The position requires industry knowledge, strong communication, and a commitment to risk management and branch operations. In-office hours and collaboration with ecosystem partners are expected.