Personal Banker: Drive Customer Loyalty & Growth

PNC; Center Line (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical / prescription drug coverage (

Employee and spouse/child life保险

Short and long-term disability

401(k) with PNC match, pension and ESF

Dependent care reimbursement account

Backup child/elder care

Education assistance

Wellness program with financial incent

Job summary

PNC's Personal Banker role at the Centerline, MI branch focuses on delivering trusted financial guidance and exceptional service to customers. You will engage with clients, identify opportunities, and leverage PNC solutions to enhance their financial wellbeing.

The position emphasizes proactive sales, risk awareness, and collaboration with ecosystem partners to grow share of wallet while maintaining strong customer relationships. In-office environment with career development opportunities.

Qualifications

• Associates or equivalent degree with related experience; 3+ years in a similar role.
• No degree required; combination of education and experience may be considered.
• Experience with banking products and risk awareness is preferred.
• Ability to work in an in-office branch and collaborate with partners.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Drive sales conversations via outbound calls, appointments, and lobby engagement.
• Educate customers on PNC solutions to grow wallet share and loyalty.
• Manage risk by adhering to policies and procedures and ensuring accuracy.
• Support daily branch operations and deliver a differentiated customer experience.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC's Personal Banker role at the Centerline, MI branch focuses on delivering trusted financial guidance and exceptional service to customers. You will engage with clients, identify opportunities, and leverage PNC solutions to enhance their financial wellbeing.

The position emphasizes proactive sales, risk awareness, and collaboration with ecosystem partners to grow share of wallet while maintaining strong customer relationships. In-office environment with career development opportunities.