Personal Banker: Drive Customer Growth & Loyalty

PNC Financial Services Group, Inc.; Lansing (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with PNC match

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker at the Edgewood Branch in Lansing, MI. The role focuses on acquiring and deepening the branch customer base through proactive sales and service to improve customers' financial wellbeing.

You will partner with ecosystem organizations to grow wallet share, deliver PNC solutions, and use technology to educate customers on managing transactions. Experience in banking and strong customer service are preferred.

Qualifications

• Associates or equivalent degree typically required for the role.
• 3+ years experience in banking or related field preferred.
• Strong sales and customer service skills.
• Must be eligible to work in the United States and not require visa sponsorship.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share.
• Deliver a full PNC conversation to identify solutions and drive loyalty.
• Educate customers on managing transactions using technology and resources.

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker at the Edgewood Branch in Lansing, MI. The role focuses on acquiring and deepening the branch customer base through proactive sales and service to improve customers' financial wellbeing.

You will partner with ecosystem organizations to grow wallet share, deliver PNC solutions, and use technology to educate customers on managing transactions. Experience in banking and strong customer service are preferred.