Relationship Banker: Drive Growth & Customer Loyalty

PNC Financial Services Group; Hampton Township (PA); On-site; USD 42,000 - 65,000; Full time

Job summary

PNC Financial Services Group is seeking a Personal Banker to join our Retail team at the Allison Park, PA Hampton branch. You will engage with customers in-branch, identify opportunities to improve financial wellbeing, and promote PNC products and services.

You will conduct proactive sales conversations, service interactions, and lobby engagements to build loyalty and share of wallet. Knowledge of banking products, risk awareness, and strong customer service are essential for success in a busy

Qualifications

• Associates or equivalent degree typically required
• 3+ years related experience often expected
• No sponsorship for employment visas or STEM OPT

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations with defined sales process including outbound calling and lobby engagement.
• Create customer loyalty by delivering differentiated service and positioning PNC solutions.
• Educate customers on managing financial transactions using technology and resources.
• Manage risk by adhering to policy and procedures and ensuring accurate daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group is seeking a Personal Banker to join our Retail team at the Allison Park, PA Hampton branch. You will engage with customers in-branch, identify opportunities to improve financial wellbeing, and promote PNC products and services.

You will conduct proactive sales conversations, service interactions, and lobby engagements to build loyalty and share of wallet. Knowledge of banking products, risk awareness, and strong customer service are essential for success in a busy