Branch Personal Banker: Grow Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Erie (Erie County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Erie, PA is seeking a Personal Banker to strengthen the branch's customer base through proactive sales and exceptional service.

You will collaborate with ecosystem partners to grow share of wallet and deliver PNC solutions to meet clients' financial goals. As a in-office role, you will manage daily branch operations, uphold risk controls, and educate customers on digital tools to simplify transactions.

Qualifications

• Associates or equivalent degree with related experience or product knowledge.
• 3+ years’ experience typical; degree substitution considered.
• Experience with banking products and customer service is helpful.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Manage customer experience to improve financial wellbeing.
• Drive sales conversations and position PNC solutions to build loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Problem Solving

Retail Lending

Sales & Cross-Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Job description

PNC Financial Services Group, Inc. in Erie, PA is seeking a Personal Banker to strengthen the branch's customer base through proactive sales and exceptional service.

You will collaborate with ecosystem partners to grow share of wallet and deliver PNC solutions to meet clients' financial goals. As a in-office role, you will manage daily branch operations, uphold risk controls, and educate customers on digital tools to simplify transactions.