Personal Banker: Grow Customer Wealth & Loyal Relationships

PNC Financial Services Group, Inc.; Central (LA); On-site; USD 38,000 - 59,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement account

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker to join the Retail Branch team in the United States. The role focuses on acquiring and deepening branch customers, delivering a superior experience, and growing the share of wallet through PNC solutions.

The position emphasizes proactive sales, customer education, risk awareness, and collaboration with ecosystem partners to build loyalty and financial wellbeing for clients.

Qualifications

• Associates or equivalent degree with related experience or product knowledge.
• Typically requires 3+ years experience.
• In lieu of degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Related experience or product knowledge

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker to join the Retail Branch team in the United States. The role focuses on acquiring and deepening branch customers, delivering a superior experience, and growing the share of wallet through PNC solutions.

The position emphasizes proactive sales, customer education, risk awareness, and collaboration with ecosystem partners to build loyalty and financial wellbeing for clients.