Personal Banker – Drive Customer Growth & Financial Wellness

PNC; Crozierville (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (HＳ

Dental and vision options

Life insurance for employee and depend

Disability protection

401(k) with PNC match and stock plans

Paid holidays and vacation

Job summary

PNC is seeking a Personal Banker to join its Retail Banking team in Erie, PA. You will actively engage customers, identify financial needs, and promote PNC solutions to deepen relationships. The role emphasizes proactive sales, service excellence, and collaboration with ecosystem partners to grow share of wallet.

The position requires 3+ years of related experience, an Associates or equivalent degree, and adherence to branch operations and risk controls. In-office role with standard branch hours.

Qualifications

• Requires 3+ years of experience in a banking/retail environment.
• Associates or equivalent degree; in lieu of a degree, a combination of education and experience may be considered.
• Candidates should be capable of handling branch operations and compliance protocols.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience to improve financial wellbeing and loyalty.
• Collaborate with partners to grow customer share of wallet and drive revenue.

Skills

Accountability

Banking

Customer Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker to join its Retail Banking team in Erie, PA. You will actively engage customers, identify financial needs, and promote PNC solutions to deepen relationships. The role emphasizes proactive sales, service excellence, and collaboration with ecosystem partners to grow share of wallet.

The position requires 3+ years of related experience, an Associates or equivalent degree, and adherence to branch operations and risk controls. In-office role with standard branch hours.