Relationship Banker — Drive Financial Wellness & Loyalty

PNC; Lancaster (Lancaster County); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC in Lancaster, PA, is seeking a Personal Banker to support branch customers with sales and service, driving financial wellbeing and loyalty. Based at the King Street Branch, you will engage customers, identify needs, and offer PNC solutions to grow wallet share.

Ideal candidates bring a customer-first mindset, strong communication, and the ability to manage risk while delivering a differentiated customer experience. This in-office role offers benefits and growth within Retail Banking.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Lancaster, PA, is seeking a Personal Banker to support branch customers with sales and service, driving financial wellbeing and loyalty. Based at the King Street Branch, you will engage customers, identify needs, and offer PNC solutions to grow wallet share.

Ideal candidates bring a customer-first mindset, strong communication, and the ability to manage risk while delivering a differentiated customer experience. This in-office role offers benefits and growth within Retail Banking.