Personal Banker: Drive Financial Wellness & Loyalty

PNC Financial Services Group, Inc.; Washington (District of Columbia); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical/prescription coverage (HDHP)

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Paid holidays and vacation

Job summary

PNC is seeking a Personal Banker to support Washington, DC customers from the PNC Place Branch. You will engage clients with a proactive sales approach and deliver a full PNC conversation to meet financial needs, leveraging ecosystem partners to grow share of wallet.

The role emphasizes customer loyalty, risk awareness, and in-branch operations accuracy, with an in-office work environment and no visa sponsorship.

Qualifications

• Requires 3+ years of banking experience.
• Associates degree or equivalent preferred; no degree acceptable.
• Background checks required per CFPB regulations.
• In-office role based in Washington, DC.
• Sponsorship not provided.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations and elevates client loyalty through a defined process.
• Educates customers on managing financial transactions using technology and resources.
• Applies product knowledge to identify and solve customer problems to drive loyalty.
• Manages risk and supports branch daily operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker to support Washington, DC customers from the PNC Place Branch. You will engage clients with a proactive sales approach and deliver a full PNC conversation to meet financial needs, leveraging ecosystem partners to grow share of wallet.

The role emphasizes customer loyalty, risk awareness, and in-branch operations accuracy, with an in-office work environment and no visa sponsorship.