Relationship Banker: Grow Client Loyalty & Financial Solutions

PNC Financial Services Group, Inc.; Bristol Township (Bucks County); On-site; USD 42,000 - 55,000; Full time

Job summary

PNC Financial Services Group, Inc. in Bristol, PA is seeking a Personal Banker to join our Retail team at the Bristol branch. You will acquire and deepen the branch customer base, deliver proactive sales and service, and help customers improve their financial wellbeing.

The role emphasizes a full sales-to-service conversation, collaboration with ecosystem partners, and education of customers on PNC solutions while maintaining risk controls and operational excellence.

Qualifications

• Understanding customer banking needs and financial wellbeing.
• Ability to grow share of wallet through proactive sales.
• Familiarity with branch operations and risk awareness.
• Capacity to educate customers on PNC solutions using technology.
• 3+ years of related banking experience.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through a defined sales process and outbound interactions.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions leveraging technology.
• Manages risk by adhering to policies and procedures and participates in branch daily operations.

Skills

Accountability

Banking

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Bristol, PA is seeking a Personal Banker to join our Retail team at the Bristol branch. You will acquire and deepen the branch customer base, deliver proactive sales and service, and help customers improve their financial wellbeing.

The role emphasizes a full sales-to-service conversation, collaboration with ecosystem partners, and education of customers on PNC solutions while maintaining risk controls and operational excellence.