Relationship Banker: Digital-First Customer Counsel

U.S. Bank; Fenton (MO); On-site; USD 28,000 - 34,000; Full time

Job summary

U.S. Bank in the United States is seeking a Relationship Banker who will build strong client relationships across in-person, by appointment, and virtual visits, delivering trusted financial counsel and guiding customers through a digital-first experience.

You will identify banking needs, open accounts, process requests, and educate clients on digital products and services while collaborating with branch teams to deliver exceptional service.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication and interpersonal skills.
• Experience with digital products and self-service banking tools.
• Bilingual abilities preferred.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide financial counsel.
• Assess customers' needs and recommend deposit and loan solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital channels and self-service tools.

Skills

Relationship building

Communication skills

Customer service

Digital banking knowledge

Bilingual preferred

Education

High school diploma or equivalent

Job description

U.S. Bank in the United States is seeking a Relationship Banker who will build strong client relationships across in-person, by appointment, and virtual visits, delivering trusted financial counsel and guiding customers through a digital-first experience.

You will identify banking needs, open accounts, process requests, and educate clients on digital products and services while collaborating with branch teams to deliver exceptional service.