Relationship Banker: Digital Banking Advisor

U.S. Bank; Northern (KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic life insurance

Short-term and long-term disability

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker I to engage customers across in-person, appointment-based, and virtual channels. You will assess banking needs, educate clients on products, and open accounts with accuracy.

A digital-first mindset and strong client communication are essential as you build trusted relationships. Responsibilities include proactive outreach, collaborating with branch teams, and guiding customers through self-service digital tools while maintaining compliance with banking

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies and support systems.

Responsibilities

• Build relationships with clients through in-person, by appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service banking options.
• Identify client needs and recommend banking solutions.

Skills

Relationship building

Proactive outreach

Client communication

Digital banking familiarity

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker I to engage customers across in-person, appointment-based, and virtual channels. You will assess banking needs, educate clients on products, and open accounts with accuracy.

A digital-first mindset and strong client communication are essential as you build trusted relationships. Responsibilities include proactive outreach, collaborating with branch teams, and guiding customers through self-service digital tools while maintaining compliance with banking