Relationship Banker I: Digital-First Banking Pro

U.S. Bank; Kennewick (WA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker who will build and nurture client relationships across in-person, appointment, and virtual channels while delivering trusted financial counsel.

You will assess customer needs, open accounts, process requests, and promote digital tools to enhance the client experience. The role requires a solid understanding of consumer and business banking products, strong communication skills, and a commitment to delivering exceptional service in a fast-paced

Qualifications

• Builds and maintains client relationships through proactive outreach and follow up.
• Strong communication with clients to assess needs and educate on products.
• Proficient with digital banking tools and self-service options.

Responsibilities

• Engage clients across in-person, appointment, and virtual channels to provide advice and solutions.
• Open new consumer and business accounts and process service requests.
• Present and explain deposit and loan products to meet customers' goals.
• Educate clients on digital products and self-service features to enhance experience.
• Collaborate with branch team members to serve clients with accuracy and efficiency.

Skills

Relationship building

Customer service

Digital banking

Communication

NMLS registration

Banking knowledge

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker who will build and nurture client relationships across in-person, appointment, and virtual channels while delivering trusted financial counsel.

You will assess customer needs, open accounts, process requests, and promote digital tools to enhance the client experience. The role requires a solid understanding of consumer and business banking products, strong communication skills, and a commitment to delivering exceptional service in a fast-paced