Relationship Banker I: Digital-First Client Advisor

US Bank; Loveland (CO); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

401(k) employer-funded retirement plan

Disability insurance

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposit and loan products while adopting a digital-first approach.

You will build strong client relationships, assess needs, and process account information with a focus on exceptional service. The role requires guiding clients through digital tools, opening accounts, and coordinating with the branch team to deliver accurate service.

Qualifications

• High school diploma or equivalent is required.
• Typically less than four years of related retail banking experience or equivalent training.
• Proven ability to build and foster relationships with clients through proactive outreach.

Responsibilities

• Builds relationships with customers across in-person, appointment, and virtual channels.
• Identify solutions for new and existing clients based on their needs.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service banking options.
• Collaborate with branch team members to serve clients with accuracy and efficiency.

Skills

Relationship building

Customer service

Communication

Digital banking knowledge

Needs-based advisory

Education

High school diploma or equivalent

Tools

CRM systems

Online banking platforms

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering guidance on deposit and loan products while adopting a digital-first approach.

You will build strong client relationships, assess needs, and process account information with a focus on exceptional service. The role requires guiding clients through digital tools, opening accounts, and coordinating with the branch team to deliver accurate service.