Relationship Banker: Digital-First Client Advisor

U.S. Bank

Michigan

On-site

USD 28,000 - 34,000

Full time

3 days ago

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Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer-funded retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker who builds trusting relationships with clients across in-person, appointment, and virtual channels, offering tailored financial guidance and educating them on digital products and services.

You will develop partnerships with branch teams to serve both consumer and small business clients, processing transactions and opening accounts. The role emphasizes proactive outreach, understanding customer needs, and applying a digital-first approach to enhance the

Qualifications

Proven ability to build and foster relationships with clients through proactive outreach and follow up.
Ability to effectively engage and communicate with clients.
Thorough knowledge of applicable bank policies, procedures and support systems.
Proven customer service and interpersonal skills.
Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

Engage customers across in-person, appointment, and virtual channels to provide tailored financial counsel.
Open new consumer and business accounts and process service requests.
Educate clients on deposit and loan products and digital services.
Identify client needs and recommend solutions aligned to goals.
Collaborate with branch team and partners to deliver excellent client experience.