Relationship Banker - Digital Banking & Customer Guidance

Us Bank; Gilbert (AZ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will build trusted client relationships, assess banking needs, open accounts, and educate clients on digital services while maintaining accuracy and compliance.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to deliver exceptional service and financial guidance.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients across multiple channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Provide accurate basic transactions and exceptional client service.
• Collaborate with branch teammates to serve clients efficiently.

Skills

Relationship building

Communication skills

Customer service

Digital banking

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will build trusted client relationships, assess banking needs, open accounts, and educate clients on digital services while maintaining accuracy and compliance.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to deliver exceptional service and financial guidance.