Relationship Banker: Digital-First Client Advisor

Us Bank; Nashville (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability (short-term and long-term)

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker in Nashville to engage customers across in-person, by appointment, and virtual channels, offering tailored financial guidance and digital-first solutions.

You will greet clients, process basic transactions, and foster trust by understanding each customer’s goals and needs. The role emphasizes proactive outreach, product knowledge, and collaborating with branch teams to deliver exceptional client experiences while educating clients on digital tools and

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.

Skills

Relationship building

Client communication

Digital banking

Customer service

Needs discovery

Industry experience

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker in Nashville to engage customers across in-person, by appointment, and virtual channels, offering tailored financial guidance and digital-first solutions.

You will greet clients, process basic transactions, and foster trust by understanding each customer’s goals and needs. The role emphasizes proactive outreach, product knowledge, and collaborating with branch teams to deliver exceptional client experiences while educating clients on digital tools and