Relationship Banker: Digital-First Advisor

U.S. Bank; Northern (KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Parental leave

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels while advising on deposit and loan products. You will build strong client relationships through proactive outreach and accurate processing of customer information.

The role emphasizes a digital-first mindset, cross-channel service, and collaboration with branch teams to deliver an excellent client experience. Some sessions may involve NMLS-related requirements and background checks.

Qualifications

• Basic qualifications: High school diploma or equivalent.
• Preferred skills: ability to build relationships, communicate effectively, and provide good customer service.
• Experience with digital banking products and self-service technology is a plus.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Engage and communicate with clients to identify banking needs and provide guidance.
• Open new consumer and business accounts and process routine transactions.
• Educate clients on digital products and self-service options to meet needs.

Skills

Relationship building

Customer service

Communication

Digital banking

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels while advising on deposit and loan products. You will build strong client relationships through proactive outreach and accurate processing of customer information.

The role emphasizes a digital-first mindset, cross-channel service, and collaboration with branch teams to deliver an excellent client experience. Some sessions may involve NMLS-related requirements and background checks.